26 March 2000

Kelly Snell
Creative Conceptions


Dear Lisa & Kelly,

What a pleasure it was to work with you! We have had some 'less than perfect' experiences with other agencies in the past, and we wanted to tell you that dealing with Creative Conception has been wonderful. You guys deliver what other agencies only promise.

We were at our wits end at finding a donor agency we felt comfortable with and that didn't make it difficult for out-of-country couples when we spoke with another couple that highly recommended your agency. Are we ever glad that we took their suggestion and called.

Since we live in Europe, and travel to California for the DE procedure, we expected many logistical and communication difficulties. However, you were both so flexible with your time, communicated regularly (thank you email) and smoothed out every bump in the road that we soon realized that our worries were unfounded.

Also, Christy was a dream! She was informed and completely committed to the whole process. We never felt worried that she was unsure of the protocol. We were confident that she was clear on all of her responsibilities and that she wasn't ambivalent about her commitment. The combination of your seminars, screening process and personal touch is right on target for the selection of wonderful woman who have the most generous hearts imaginable.

We will most definitely recommend Creative Conception to other couples. We can't say thank you enough.


Sincerely,


Dian & Peter

February 18, 1997

Dear Kellie,

We are writing to express our sincere appreciation for the assistance given to us by you and Creative Conception during our recent egg/in vitro fertilization experience. Throughout the process we found you to be very responsive and accommodating to our needs and concerns. Your professionalism in dealing with Dr. Diaz and caring attitude towards all parties involved gave us a piece of mind, and confidence in your service and abilities.

Thanks again, and keep up the good work in helping others realize their dreams.


Robert M. Patti L.

I just wanted to write a note to thank you for the opportunity to help another family have a family. You have been so patient and understanding with me. I chose not to talk about this with anyone else so your being there for me has really meant a lot. When I think about people who have chosen to do this without an agency running interference when there is a question about medications, or whatever, my heart really goes out to them. I really just wanted you to relay onto people considering this, to really think before choosing an agency that is too busy to handle them personally. I have found that Creative Conception always made me feel as though I was their only donor. I know that is not true but I always felt like they handled all my questions and my raging hormones with the etiquette necessary to get me through the moment I was having. Thank you again for all you have done both times to ensure that my donations went smoothly and painlessly.
~Audrey (Orange County)

As it happens with many potential donors, I answered an ad placed by a couple looking for the right match. They became my match. And as luck would have it, the couple was working with Kellie Snell, owner of Creative Conception, Inc. I began my screening process with CCI and had the opportunity to interact with both Kellie and her assistant Lisa. Over the months it took us to go from start to finish (a diverse group of people to a successful pregnancy!), Kellie and Lisa answered countless questions for me, represented me, supported me, were patient with me...In short, they were good to me.
I have been a donor twice before through a different agency. The difference between CCI and the others I have been exposed to is a warmth for which I am appreciative. Kellie has been a donor herself. She knew firsthand what I was experiencing. Their office environment is personable and friendly. I never felt like I was working with a bureaucracy; I always felt I was working with friends.
I am now at the age limit for donors, so I am no longer eligible to donate. If I were, though, without a doubt I would choose Creative Conception, Inc. I trust both Kellie and Lisa. I like them. I believe they kept my needs a priority throughout our working together. In this process the simple factors of trusting and liking those with whom one works with makes all the difference in the world. Being an egg donor is not easy, but it is immensely rewarding. My recipient couple is pregnant now, and CCI helped bring about that pregnancy.
~Paige (Los Angeles, CA)

Dear Prospective Donor, if you are reading this letter, it means you are interested in becoming an ova donor. You probably have many questions about what happens and how much is involved. I had the same questions when I was a donor. The staff at Creative Conception, Inc. will take the time to answer all of your questions, no matter how unusual you may think they are. When I was first considering becoming a donor, I called several fertility clinics and asked whom they would recommend as an agency. Many offices told me that they used Creative Conception. I called for an information packet and received it in the mail. I also called another agency and when I tried to contact them, my telephone calls were not returned. I called Kellie at Creative Conception and she gave me the names and numbers of the lawyers that she uses for her donors. Even though, my questions were regarding things that were not in the packet, she was happy to help me get my questions answered.
When you are a donor with Creative Conception, they keep the welfare of the donor very much the priority. From the initial doctors’ visits and counseling, through the series of injections and excellent follow up after the retrieval. They keep you informed every step of the way as to what will happen and what to expect. And if a problem does arise, they are there to help you. Creative Conception is in your corner and they are here to protect you as the donor. I am very glad I chose Kellie Snell and her great staff at Creative Conception, Inc. to be my donor agency. ~Beth (San Diego)

I chose Creative Conception because a friend had told me such positive things about your company....so I decided to call...and when I did I spoke with Kellie who was just the nicest person I talked to! When I went to the workshop, my husband and I were very pleased with how informative the workshop was. We were told the negatives and the positives about the donor program and I knew what to expect. When the time came to a decision, my husband and I were happy with Kellie, and the way she presented herself and her agency that we decided to become a part of that. Since then, I have been happy being a donor with Kellie & Lisa, and plan on staying a donor with Creative Conception. I recommend Creative Conception to all my friends, so that they can experience the part of giving with an agency that is safe and comfortable!
~Sincerely, Lynda (Orange County)

Hi! My name is Ruthanna. I recently delivered a baby on the 13th of March. He was a 9lb. 12oz. boy! I gave birth to him for a couple that had tried for 12 years with no success. I was their only alternative. Kellie Snell had been working with them throughout most of their years of trying so she knew them very well. She felt she needed to find the perfect person to match them, and that is where I came in. I met my couple over a great dinner and we talked for awhile. At first sight of them, I knew I had found my match! I tried to give Kellie my answer before I left the restaurant but she asked me to think about it overnight. I already knew, though, that they were the couple for me!
We went through IVF with great success. We were pregnant on the first try. Everyone was so excited! The dream that seemed so out of reach was now only 9 months away. The reason I decided to do this great act of kindness was because of a movie I saw when I was 20 years old. The movie was about surrogacy. I guess it touched my heart in so many ways. I decided that after I got married and had children of my own, I would help someone get their family. When I turned 24 years old, I did some research and it lead me to Kellie Snell. She handled my case herself and I felt very special! In dealing with her associates, I found a group that were more like family instead of business associates. They were always happy to hear from me; even if I called 3 or 4 times a day.
During this whole experience, I decided to do this again. I will meet my couple soon and I can't wait to help make another wonderful dream come true! With Kellie and Creative Conception, Inc. I'm sure I will!